Effective Date: [8/1/2023]
1. Information We Collect
We may collect and process the following categories of personal information:
- Identifiers: such as your name, contact details, driver’s license information, and vehicle registration data.
- Commercial Information: including transaction records, transportation requests, and payment information.
- Internet and Electronic Activity: information about your interactions with our website, including IP addresses, browser information, and cookies.
- Geo location Data: if you enable location services, we may collect information about your device’s location.
- Professional or Employment Information: if you are an employee or driver, we may collect relevant employment-related information.
- Inferences: we may derive certain information to understand your preferences and behaviors.
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: to provide transportation services, manage bookings, and facilitate communication.
- Customer Support: to respond to your inquiries, resolve issues, and provide assistance.
- Compliance: to meet legal and regulatory requirements, including record-keeping and reporting obligations.
- Business Operations: to analyze usage patterns, improve our services, and enhance user experience.
- Marketing: to inform you about promotions, offers, and updates related to our services (with your consent, where required).
3. Sharing Your Information
We may share your personal information with the following categories of third parties:
- Service Providers: such as payment processors, IT vendors, and customer support partners.
- Affiliates: within the Gateway Transport group of companies for business purposes.
- Legal and Regulatory Authorities: as required by law or in response to legal processes.
- Business Transfers: in the event of a merger, acquisition, or sale of all or part of our assets.
4. Your Rights and Choices
Under the CCPA and other applicable laws, you have certain rights regarding your personal information:
- Right to Know: You can request information about the categories of personal information we collect and how it is used.
- Right to Delete: You can request the deletion of your personal information, subject to legal exceptions.
- Right to Opt-Out: You can opt-out of the sale of your personal information to third parties.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise these rights, please contact us using the information provided below.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet can be guaranteed as completely secure.
6. Contact Us
Gateway Transport, Inc.
30495 Canwood Street Suite 201 Agoura Hills, CA 91301