Our FAQ
Frequently Asked Questions?
Standard LTL
Our valued Standard LTL clients, mainly small to mid-sized companies in Southern California, distribute a variety of products such as auto parts, computer components, apparel, novelties, and sporting goods. Shipments typically range from 500 to 2,000 pounds and are palletized for efficient transport.
For over 30 years, Gateway Transport has been the trusted partner for more than 2,921 clients who rely on our Standard LTL service. Our Gateway Transport (TMS) Transportation Management System stores all past shipment data, allowing our team to quickly assist clients by reviewing their previous activities, including carriers and rates, to provide them with the best proposal for their new shipments.
What does Gateway Transport offer its clients who receive Standard LTL truck shipments?
- Quick and knowledgeable responses, complete with accurate documentation, to fulfill a client’s freight rate request tailored to their specific service and pricing needs.
- Efficient carrier booking, ensuring a ready Bill of Lading (BOL) is promptly dispatched to the shipper for a hassle-free process.
- Tracing begins instantly, as we collaborate closely with the carrier’s dispatch team to secure seamless, same-day pickup for absolute peace of mind.
- Continuous shipment tracking throughout transit, with a commitment to confirmation upon delivery.
- A dedicated approach to handling any damage or loss issues, including seamless claim submission and resolution.
- Rigorous invoice auditing to guarantee accurate billing and transparency.
- Effortless electronic invoice transfer, cross-referenced with the initial quote, to streamline record-keeping efficiency.
- Ongoing assistance provided to the client’s Accounts Payable department, ensuring smooth billing and collections processes.
- A steadfast commitment to building a long-lasting partnership, rooted in trust, reliability and success.
Expedited LTL
Since 2013, Gateway Transport has been the trusted logistics partner for an Expedited LTL shipper in the competitive Southern California market, delivering Plush Toys and Novelties nationwide.
Since the year 2013, Gateway Transport has proudly stood as their steadfast transportation ally, expertly overseeing the safe delivery of an impressive 3,490 shipments. These shipments originate from their bustling Southern California warehouses and reach a network of fifty (50) captivating stores nestled within malls all across the nation.
What are Gateway Transport’s Expedited LTL truck shipments?
- Quick and knowledgeable responses, complete with accurate documentation, to fulfill a client’s freight rate request tailored to their specific service and pricing needs.
- Efficient carrier booking, ensuring a ready Bill of Lading (BOL) is promptly dispatched to the shipper for a hassle-free process.
- All shipments require an appointment prior to delivery, limited access delivery, inside delivery and often a liftgate delivery service.
- Continuous shipment tracking throughout transit, with a commitment to confirmation upon delivery.
- A dedicated approach to handling any damage or loss issues, including seamless claim submission and resolution.
- Rigorous invoice auditing to guarantee accurate billing and transparency.
- Effortless electronic invoice transfer, cross-referenced with the initial quote, to streamline record-keeping efficiency.
- Ongoing assistance provided to the client’s Accounts Payable department, ensuring smooth billing and collections processes.
- A steadfast commitment to building a long-lasting partnership, rooted in trust, reliability and success.
Strategic Analysis
For [Years], Gateway Transport has been the trusted partner of a global Fortune 500 enterprise, boasting three key warehouse hubs across the United States, with two in the Midwest and one on the East Coast.
What does Gateway Transport offer its clients who receive Strategic Analysis?
- Negotiate for a new LTL program with a new top national LTL carrier that would offer improved services and lower rates
- Under the new program manage all vendor product transfers from anywhere in the United States to the company’s warehouses
- Daily tracking of each shipment until delivery is confirmed.
- Handling of any damage or loss issues including claim submission and resolution
- Audit of carrier invoice to confirm proper billing
- Electronic transfer of client invoice
- Assistance with the client’s AP department on billing and collections